Malltecs is here to handle the tech support issues for malls, stores, and businesses. We can remotely manage your systems without expensive onsite service fees. If you have issues with your computers, telephones, Internet, telephone lines etc., then create a work order by filling out the form on the lower right of this page called OPEN TICKET. Our tech support team will get back to you shortly.
If you are in need of upgrading your equipment, we can analyze your existing equipment and software for upgrading to the best solution for the budget. We consider your budget and make recommendations on New and Used Equipment.
One of the most affordable and smart solutions is to sign up with one of our monthly maintenance plans. For larger businesses, please contact us for a quote. If you just need a rare service intervention then it is $75 an hour without a plan.
Disclaimer
Contract length is 12 months. No refund for services or contract fees once services are rendered. Early termination fee is 75% of the remaining contract value (excluding "By The Hour" customers). "By The Hour" services are due when services are rendered. Bronze, Silver and Gold Limited services are on a "prepaid" basis. If invoice is not paid in full within 14 (fourteen) days from invoice due date, services will be suspended. In order to reactivate services, the invoice must be paid in full plus a late fee of $25 or 5%, whichever is greater. Prices listed above are based on AutoPay via credit card and/or ACH. Paper Check payers will incur a $19 or 4% processing fee, whichever is greater, and must be received by the invoice date to prevent the late fee.
Disclaimer
Contract length is 12 months. No refund for services or contract fees once services are rendered. Early termination fee is 75% of the remaining contract value. If contract is terminated with more than 90 days remaining for Gold, Diamond and Platinum Unlimited Plans, an Annual Contract Fee will be charged in the amount of $600, due on your final bill. Services are on a "prepaid" basis. If invoice is not paid in full within 14 (fourteen) days from invoice due date, services will be suspended. In order to reactivate services, the invoice must be paid in full plus a late fee of $25 or 5%, whichever is greater. Prices listed above are based on AutoPay via credit card and/or ACH. Paper Check payers will incur a $19 or 4% processing fee, whichever is greater, and must be received by the invoice date to prevent the late fee.
